Our customers and communities are our priority, and our innovative approach ensures we deliver a secure, added-value service
We use technology to optimise the driving experience, helping people feel relaxed and confident, by providing safe, comfortable and reliable journeys. Our goal is to anticipate demand and encourage innovation through the use of cutting-edge data collection and technology systems that deliver a first class experience for customers.
Listening to our customers
Our roadside patrol, operations, maintenance and customer service teams work hard to provide an exceptional experience for M6toll users. We encourage feedback to help us continually improve.
Information
Roadside assistance
Complaints
Recommendations
Positive comments
In-house customer service team
Our Service Excellence Policy and Quality Management System help us meet – and exceed – our customers’ expectations