Our people – and their commitment, passion and vision – enable us to deliver our mission: to exceed customer expectations, meet our sustainability objectives and continuously improve our operational performance.
We are committed to applying the highest standards in how we manage our team, providing a safe, inclusive and collaborative environment for all. Everyone should have the opportunity to develop and reach their full potential, and this is underpinned by our culture of support, respect and encouragement.
The principles that guide our actions are:
The safety and wellbeing of our employees creates a productive work environment
We want people to feel happy, safe and supported at work – and any unacceptable behaviour will be dealt with swiftly
Everyone’s welcome. A workforce that reflects society improves business performance
We support and promote colleagues’ right to join a Union and take part in collective negotiation.
Reasons to join the M6toll team
Discretionary bonus scheme for all colleagues
22 days holiday, rising to 25 days + Bank Holidays
Health care cash plan for all colleagues, offering financial support towards routine dental, optical and physiotherapist treatment
Discount / shopping portal linked to our health care cash plan
Free M6toll tag account with discount for family members
24/7 Employee Assistance programme, providing support to colleagues and their families on health and wellbeing, and with legal and financial information.
Colleague social activities throughout the year
Annual colleague volunteering events
Flexible working available in a number of areas
Michael joined as M6toll General Manager in 2022, having spent over 20 years developing his expertise in free flow tolling, express lanes and high occupancy vehicle schemes to deliver successful tolling projects around the world.
Chief Operating Officer
James joined Midland Expressway Ltd in 2003 as Director of Motorway Operations and Services, prior to which he held operational road management roles for both publicly and privately financed infrastructure.
Head of Legal and Company Secretary
Claire joined Midland Expressway Ltd in 2023 as Head of Legal & Company Secretary, prior to which she held legal roles in local government and private practice.
Chief Information Officer
Gavin joined Midland Expressway Ltd in 2019, as Chief Information Officer, with responsibility for IT Operations & Strategy including tolling systems, digital transformation, data & BI, business applications and cyber security.
HR & Business Services Director
Sarah joined Midland Expressway Ltd in 2018 as Head of HR, moving to HR and Business Services Director in 2020.
Traffic and Revenue Director
Joined MEL mid 2018 as Commercial Analyst / Manager, degree qualified and chartered accountant. Responsible for traffic analysis and data insights to deliver growth. Previous experience in Financial Analysis in a multi-site Asset Management business.
Sophie is a chartered accountant and joined Midland Expressway Ltd in 2022 as Financial Controller, stepping into the role of Finance Director in 2023.
Chief Financial Officer
Jonathan joined MEL as Chief Financial Officer at the start of 2024 moving from the rail industry where he spent 13 years as director across a number of businesses.