Since opening to traffic in 2003, the M6toll has proudly served over 300 million customers. As we approach our 20th Anniversary in December, we’re thrilled to announce a monumental £20 million upgrade to celebrate this milestone.
To mark this occasion, we have committed to a £20 million investment aimed at further enhancing customer experience. Here are the key highlights of this exciting investment:
- Enhanced Customer Support: We’re making significant online improvements to make it even easier for our valued customers to set up and manage their accounts, adapting to their evolving needs.
- Innovative Product Development: Our dedication to research and development has led to the creation of cutting-edge products designed specifically to address our customers’ needs. We’re also introducing a new pricing structure that rewards our loyal account holders.
- Technological Advancements: providing a seamless and user-friendly experience across all touchpoints with the introduction of Automatic Number Plate Recognition (ANPR) technology will enable quicker passage through the toll lanes together with a new payment system allowing motorists to pay via smart devices.
- Community Initiatives: In line with our commitment to the community, we will continue supporting local charities and initiatives that positively impact the lives of our customers.
- Sustainability Efforts: we are dedicated to environmental responsibility and will allocate funds to implement sustainable practices.
We are excited to share more news as this transformation unfolds. Thank you for being part of our journey.