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A Payment Notice is issued when you are unable to pay the toll charge on the date and time of your journey on the M6toll.

Prices are displayed near entrances to the road, at toll booths and online at

To avoid any extra charges, you must pay within 6 days. The easiest way to do this is online.

After 6 days, an additional charge of £70 will be added to the outstanding payment, which will then be passed to a third-party debt recovery business who may add further charges and/or seek court action.

court action.

Further information on M6toll Toll Enforcement Policy can be found at

Please note, The General Data Protection Regulations require us to inform you that a digital image of your vehicle was captured at the time of passage and may be used to obtain licence information from the DVLA for the third-party debt recovery agency to instigate legal proceedings on behalf of M6toll for recovery of any monies due.

The Exemption is ONLY for the registered vehicle on the application, if you are not in that vehicle you will need to pay the toll fee via card in the card machine within the toll lane.

Should your Mobility Exemption vehicle be sold or stolen, please contact our Customer Services Team on 0330 660 0790, or alternatively email us on

Unfortunately, not, the blue badge scheme does not differentiate between those who are entitled to exemption and those who are not.

Because the Exemption requires you to be in the nominated vehicle as per your application, the toll fee is non refundable.

The M6toll has CCTV operating in all toll lanes, and we will carry out verification of the information supplied in your application in this way. If there is a breach of these terms and conditions, or a misuse of your Mobility Exemption, we reserve the right to withdraw it, without notice.

No, the price will stay the same even if the toll prices change. We do, however, review the cost of administering the Mobility Exemption regularly and when the price does change, we will update the information on our website.

A Mobility Exemption only allows free passage on the M6toll for the vehicle registration listed in the application, and the applicant must be present in the vehicle when travelling.

Please allow up to 28 working days to process your application. Once set up, you will receive an email confirming the application has been processed and an explanation of what to do as you approach the toll plaza.

An application for a Mobility Exemption can be made on behalf of an applicant, if the applicant is under 13 years of age, is subject to a Power of Attorney or is unable to do so themselves. If the applicant is under 13 years old age, a parent or guardian is required to sign the application form.